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• HOME
• FAQ
• Buyer's Guide
• The Small Print
• Debian Documentation
• Personal Site

The Small Print - Terms and Conditions

• If I make a mistake (for example I send you the wrong DVD), then I will replace it at no cost to you. Or you can have your money back. That seems only fair.
• If you make a mistake (for example you change your mind) then, sorry, but you've lost a couple of pounds. Again that seems fair.
• If a third party makes a mistake (for example the Post Office lose your package), then I will send you a replacement, free of charge.

Guarantee

I use good quality blank media and always verify disks before sending them out - they should be perfect when they reach you. If not then I will happily send you replacements or refund your payment.

This guarantee is in addition to your statutory rights.

Contact Details

The standard free software disclaimer

BECAUSE THE SOFTWARE IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE SOFTWARE "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.